Our Privacy Policy 🌿

1. Information We Collect

We may collect the following information:

Account Information

• Name and username
• Email address
• Mobile phone number
• Profile photo and profile information
• Date of birth

User Content

• Live stream content
• Photos, videos, and audio uploaded by users
• Messages and chat content
• Virtual gifting and interaction records

Device Information

• Device model and operating system
• Device identifiers
• IP address
• Network information
• App version and usage data

Transaction Information

• Purchase history
• Virtual coin and gift transactions
• Payment-related information processed by authorized payment providers

2. How We Use Information

We use information to:

• Provide and operate Haka Live services
• Verify user accounts
• Process purchases and virtual gifts
• Improve platform performance and user experience
• Prevent fraud, abuse, and unauthorized activities
• Enforce our Terms and Community Guidelines
• Respond to support requests
• Comply with legal obligations

3. User Safety and Moderation

To maintain a safe platform, we may review reports, investigate violations, and take enforcement actions including content removal, account suspension, or permanent bans.

4. Information Sharing

We do not sell personal information.

Information may be shared with:

• Service providers supporting platform operations
• Payment processors
• Legal authorities when required by law
• Professional advisors and auditors when necessary

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect user information against unauthorized access, misuse, or disclosure.

6. Data Retention

We retain information only as long as necessary for:

• Service operation
• Security and fraud prevention
• Legal compliance
• Dispute resolution

7. Account Deletion

In the app, users may delete their account through:

Settings → Account and security → Cancel Account

Users may also request deletion from any web browser at www.hakalive.com/delete-account.

Certain information may be retained where required by law, fraud prevention, or security obligations.

8. Children’s Privacy

Haka Live is intended only for individuals who meet the minimum age requirements of the applicable jurisdiction.

Users under the required age may not create accounts or use the platform.

9. International Data Transfers

Your information may be processed and stored in countries where our service providers operate. We take reasonable measures to protect personal information during such transfers.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be published within the application and on our website.

11. Contact Us